FAQS

How do I know what products are good for my face/body?

Be sure to check all description boxes for ingredients on each of our products to help determine what will be good for your skin type. If you have any further questions, feel free to contact us at [email protected]

I gave you the wrong shipping address, what should I do?

If this occurs, please email us immediately with the correct shipping address. Please note that we are able to change shipping information BEFORE your order has shipped. Once your order has shipped, we are unable to make any changes to the order and Charismatic Essentials will not be held responsible. 

Payment

Payment is available via PayPal and Stripe. Stripe accepts all major credit cards.

My order hasn't reach me as of yet, when should I expect it?

Please visit our shipping page for more information on our shipping process.